Foundational knowledge - The process of mHealth software development

To create a scalable system, the mHealth software needs to be easy to use, acceptable and compatible with users’ values and social norms. In addition, it needs to be useful to the end-users, or an improvement compared to what the end-users did or used before, such as by making their jobs easier, improving the quality of their work, saving time, or meeting clients’ needs. A mHealth solution is more likely to be adopted if it is beneficial to end-users, easy to use and minimizes costs. Additionally, if these aspects are met, some of the benefits can be provided in many ways, such as saving costs, saving time, improving quality, by meeting clients’ needs, or by making it easier for health workers to do their jobs (Yanxia et al., 2020).