2. Initial Planning and Concept Development

2.1. Define the Problem and Ensure that mHealth is an Appropriate Solution

The first step is to make sure that the problem and context drive the solution's identification rather than the desire to use a new mobile technology tool.

  • Thoroughly assess and define the problem or health system constraint and end-users or target audiences.
  • Define desired outcomes and determine whether and where mobile technology could help (Matthew-Maich et al., 2016).